Solutions for a seamless, unified shopping experience
Today’s customers expect more – and they expect it fast. They want same-day delivery, real-time product availability and hassle-free returns that work seamlessly across online and in-store channels.
Meeting these demands means having systems that work together effortlessly, from inventory management to order fulfilment and payment processing.
With Hardis OMS, we go beyond omnichannel to deliver unified commerce solutions designed for modern retailers. Whether you’re integrating new sales channels or optimising existing ones, our out-of-the-box solutions help you stay ahead of customer expectations without overcomplicating your operations.
Why OIL?
- Pre-configured, SaaS-based for quick deployment and minimal disruption
- Scalable and flexible to fit the needs of growing retailers
- Designed to handle the demands of 99% of non-food retailers, from SMEs to enterprise-level brands
The platform of differentiation
As Gartner describes, a modern OMS isn’t just infrastructure, it’s a competitive advantage.
OIL acts as your platform of differentiation by connecting every part of your retail ecosystem. With composable architecture, AI-powered fulfilment, and real-time data orchestration, OIL helps you adapt faster, operate smarter, and deliver seamless shopping experiences that keep customers coming back.
Smarter Selling
Access to marketplaces
Reach new markets with seamless marketplace integration.
- Expand into leading marketplaces effortlessly
- Boost brand visibility and discoverability
Endless aisle
Never miss a sale, even when stock runs out in-store.
- Offer extended product availability from other locations
- Enable staff to order and ship directly to customers
Store fulfilment
Turn your store network into a selling advantage.
- Use local stock to fulfil online orders
- Equip store staff to pick, pack and ship with ease
Frictionless Fulfilment
Click and collect
Give customers flexible pickup options that fit their lives.
- Drive footfall and increase in-store upsell
- Offer pickup at stores, lockers, or curbside
Ship from store
Deliver faster and reduce fulfilment costs.
• Use store stock for nearby orders
• Enable greener, more localised delivery
Available to promise (ATP)
Set clear delivery expectations at checkout—every time.
• Provide real-time delivery dates
• Prevent overselling and improve trust
Connected Service
Omnichannel customer service
Give your team a single view of the customer.
- Resolve issues faster with full order history
- Sync support, warehouse and store updates
Transactional communication
Keep everyone informed, everywhere.
- Real-time status updates from order to delivery
- Integrated messaging across all systems
Omnichannel loyalty
Reward customers wherever they shop.
- Unified points and rewards across channels
- Deeper insights into customer behaviour
Returns Made Easy
Access to marketplaces
Reach new markets with seamless marketplace integration.
• Expand into leading marketplaces effortlessly
• Boost brand visibility and discoverability
Ready to take your next step in order management?
Book a demo to try OIL for yourself, or download the OIL info sheet.