Hardis OMS, Order Management System

Every channel. Every promise. One engine.

When orders come from everywhere, keeping every promise without complexity destroying your margins is the hardest part of modern retail. Hardis OMS is the orchestration layer that makes it manageable.

20+
Years in
supply chain
2,000+
User sites
worldwide
Gartner
Recognised in
DOM Market Guide
Retail store
Trusted by:
Hunkemöller WE Fashion Zeeman JBC Prénatal Blokker Dille & Kamille ANWB
The retail challenge

Growth adds complexity faster than most retail operations can absorb it

Every new channel, marketplace or fulfilment partner introduces decisions that must be made in real time. For retailers and brands, those decisions fall to people and spreadsheets until, at some point, that stops working. The signals are consistent, and recognisable.

📦
Delivery promises are getting harder to keep
Inaccurate stock across locations means what customers see at checkout is often wrong. Cancellations and late shipments increase as volume grows.
📈
Cost-to-serve is rising without a clear cause
Split shipments, inefficient routing and manual allocation quietly inflate fulfilment costs. The margin erosion is real but hard to trace to a single source.
🔗
Every new channel needs custom IT work
Adding a marketplace, 3PL or new fulfilment node takes months of integration. For fast-growing retailers and brands, that pace is unsustainable.
💬
Sound familiar?
These are the signals that orchestration has become necessary. Book a 30-minute conversation →
Our customers

Meet some of our customers

Retailers across Europe are using Hardis OMS to manage complexity, reduce fulfilment cost and deliver on every customer promise.

Petrol Industries
Fashion brand, international

400% revenue growth in three years, without operational breakdown

Petrol Industries scaled across wholesale, e-commerce and marketplaces simultaneously. Real-time stock visibility across all channels, automated order processing, and a flawless Cyber Month.

Download the case study →
Welkoop
Garden and agriculture retail

Managing complex omnichannel fulfilment across stores, warehouses and online

Welkoop uses Hardis OMS to coordinate stock and orders across a large network of physical stores and digital channels, maintaining availability and delivery accuracy at scale.

Download the case study →

What is an OMS?

From multichannel to unified commerce

Most retailers manage orders differently across every channel. An OMS changes that, sitting above your existing systems to coordinate every order, from every source, to the most efficient fulfilment point. In real time.

Most retailers start here
Multichannel
Selling across web, stores and marketplaces, but each channel operates independently. Orders, stock and fulfilment are siloed.
Manual coordination
The next step
Omnichannel
Channels are connected into a shared experience, but the backend is still fragmented. Orchestration relies on custom logic and workarounds.
Partial visibility
The goal
Unified Commerce
Orders, stock, fulfilment and returns run from a single orchestration layer. Every promise is backed by real-time data. Every decision is automated.
Hardis OMS enables this
Customers expect seamless. Hardis OMS delivers it.

Today's customers expect same-day visibility, accurate delivery promises and hassle-free returns across every channel. Meeting those demands means having systems that are connected and coordinated. Hardis OMS is the layer that makes that possible, sitting above your existing systems and orchestrating every order in real time.

  • Real-time inventory visibility across all locations
  • Intelligent order routing to the optimal fulfilment node
  • Accurate delivery promises at checkout, every time
  • Automated exception handling, no manual firefighting
  • Modular and API-first, starts fast, scales with you
What it delivers

Three outcomes your operation will feel immediately

Hardis OMS does not replace what is working. It fills the coordination gap that grows with every new channel, partner and fulfilment node.

Keep every delivery promise
Real-time inventory across all locations means the availability shown at checkout is accurate. Customers get what they ordered, when you said they would. Cancellations and "where is my order" contacts drop significantly.
Reduce order cancellations and customer service contacts
Reduce cost-to-serve
Intelligent routing sends each order to the optimal fulfilment node, reducing split shipments, minimising carrier cost and balancing workloads across your network. Cost-to-serve falls without sacrificing speed or reliability.
Lower cost per order, higher margin per €
Add new channels without new risk
New marketplaces, fulfilment models and geographies are enabled through configuration, not custom development. Hardis OMS is modular and API-first, so you start with what you need today and expand as your operation grows.
Launch new channels in weeks, not months

"We focus on cross-channel sales and interweaving of channels for an optimal encounter with the customer."

"Hardis OMS is rich in its features and possibilities. It helps us to have our collection on stock in every channel, at every moment."

"Hardis OMS gives us the visibility and control we need to fulfil orders across our full network, reliably, and at scale."

Hardis OMS is recognised by Gartner in its market guides for Distributed Order Management and Retail Store Inventory Management, placing it among the leading solutions in Europe for enterprise-grade OMS capability.



Order management in action
Ready to take the next step?

See what Hardis OMS looks like for your operation

Book a 30-minute conversation with one of our OMS specialists. We will look at your current complexity, identify where the gaps are, and show you what orchestration would deliver for your specific network.

Trusted by:

We turn Order Management into OMS Order Magic