What sets a true OMS apart from the rest?

It’s more than tracking orders. A true OMS is the engine that powers every part of your retail operations, helping you deliver fast, flexible, and seamless experiences.

Legacy systems don’t cut it anymore.

Today’s retailers need an OMS that orchestrates inventory, fulfilment, and customer satisfaction, all while staying flexible and future-proof.

Retailers today face growing challenges due to changing customer expectations and the complexity of managing multiple channels. Here are the common pain points holding many retailers back:

Stockouts and lost sales: Inaccurate inventory tracking leads to stockouts, abandoned carts and frustrated customers!
Inefficient order allocation: Slow or incorrect order routing can result in delayed deliveries and increased costs.
Rigid legacy systems: Older, monolithic tech stacks are slow to adapt and costly to upgrade.
Scaling difficulties: Expanding into new channels or markets often requires complex, time-consuming integrations.

The solution?

As Gartner emphasises, retailers need an OMS that doesn’t just support existing processes, it differentiates them. Hardis-OMS goes beyond traditional order management by integrating real-time data, AI-powered decision-making, and composable architecture to help you scale efficiently, prevent stockouts, and optimize fulfilment.

A true OMS like OIL orchestrates your entire retail process; ensuring the right stock is in the right place, orders are allocated efficiently, and your tech stack remains agile and scalable.

Here’s what makes OIL’s OMS stand out:

✔ Comprehensive Order Lifecycle Management: Track and manage orders at every stage; capturing, validating, allocating and updating throughout the fulfilment process.

✔ Real-time inventory visibility: Know exactly what’s in stock across your stores, warehouses, and online channels – all in real time.

✔ Smart order allocation: AI-powered optimisation balances speed and cost, ensuring customers get what they need quickly and profitably.

✔ Composable architecture: Quickly integrate new capabilities without disrupting current operations. Stay flexible and scalable.

✔ Seamless marketplace integration: Expand into new markets and sales channels without complex or costly custom development.