Why broken delivery promises are killing customer loyalty... (and what you can do about it) By Michiel ArnoldusLast week, I had the opportunity to speak at Shopping Today; the Netherlands’…
Part 5. Lean retail: how to survive a downturn without sacrificing CX In tough times, efficiency isn’t a luxury, it’s survival. Retailers are under pressure to control costs, manage risk…
Access the Gartner® Market Guide for Distributed Order Management Get complimentary access to the 2025 report The Gartner Market Guide for Distributed Order Management (DOM) provides strategic insight into the…
Part 4. Why a modern OMS pays for itself in the first year Retailers know that investing in new systems can be hard to justify, but not when the return…
Part 3. Returns are costing you more than you think! Here’s what to do about it Every return is a cost, but with the right systems, it doesn't have to…
Part 2. How retailers can cut operational costs without cutting corners Retailers everywhere are looking to do more with less. But cutting costs doesn’t have to mean sacrificing service. The…
Part 1. The hidden costs of poor payment handling, and how an OMS can fix them Retail margins are tighter than ever. So why are so many retailers still losing…
Retail strategies fall flat without execution Here’s how a true OMS makes them real At this year’s Retail Technology Show, one message came through loud and clear from the panel…
A true OMS is different. It’s built specifically for the complexities of modern retail, orchestrating orders, inventory and fulfilment with precision. Here are 5 factors to consider when choosing an OMS
